We are offering telepractice options for our patients! We are using multiple options for joining us including TelePlatform and Join.Me, as well as more commonly used face-to-face options such as Facetime and Google Hangouts Meet. We will work with you to choose the option that best meets your needs!
All of our options work in a similar manner. You will receive an easy email invitation to create an account & password or receive an automatic link to connect with us. Patients can log in on their computers (with a webcam) or their iPads, tablets or smart phones.
Therapy and coaching through telepractice will look a little different than you are used to but we know you will be pleasantly surprised at all of the advantages. We are finally able to work with our patients in their own homes! We can meet the whole family (pets, too!) see what is important to your family, and teach relevant communication skills! Honestly, we've been shocked at how valuable being virtually in your home is!
We have been using Join.Me and Google Hangouts Meet for several years. We are excited to offer more remote services for you including our new HIPAA compliant TheraPlatform program!
How it works
Join.Me and Google Hangouts Meet
Once we know which program you would like to use, your therapist will send you an email "inviting" you to their online therapy room.
Click on the link in the email.
If you are on your computer, the link will open the app you chose, Join.me app or Google Hangouts Meet onscreen. If you are on an ipad, iphone or android phone/tablet, you will be asked to download the Join.Me app or Google Hangouts Meet App. Go ahead and do that! Once downloaded, just open it and we will be underway!
Type in your name if it asks!
Your therapist will "open" her therapy room to you!
Click the microphone and video camera buttons to connect your audio and video!
You will receive an email inviting you to your therapist's room. First, "reset your password" by clicking on the link in the email.
Sign in with the email address you gave your therapist and add a password.
Log in using the email address and password you just set up!
You will see multiple options. Pick "Start a Scheduled Session."
If using a computer, make sure you have a good internet connection, working webcam and microphone. Most computers have these built in, so you shouldn't have to do anything differently. We have found that Google Chrome is the best browser to use for Join Me. Google Hangouts Meet works well in Google Chrome or Firefox. You can also download the Join Me app or Google Hangouts Meet app on your computer to make it super simple!
Once you've done this the first time, logging into the therapy room on your phone or iPad will be super easy!
It may take a little longer to get connected the very first time. Our experience tells us that this becomes very easy after the first visit! We appreciate your patience as we ALL work to make this happen!
Please note: Telepractice sessions are only available for single service visits. These are typically approximately 25 minutes long. If you are usually seen for 60 mins/week, we can schedule 2 shorter sessions during the week for you!